Lightox Ltd is committed to protecting your personal data.

If you are dissatisfied with how your personal data has been handled, you have the right to raise a complaint about how we have collected, used, shared or responded to your data.

Please complete the form below before clicking ‘submit’.

All complaints will be directed to the company’s Data Protection Officer.

If you need this form in an alternative format or require assistance, please contact the DPO via email contact@lightox.co.uk.

Alternatively, you can email us with details of your complaint using the email address above or you can write to us:

LIGHTOX Ltd
65 Westgate Rd
Newcastle upon Tyne
NE1 1SG

After you submit this form, we will:

1. Acknowledge your complaint within 30 days.
2. Provide you with a response without undue delay.

If you are unhappy with our response, you may escalate your complaint to the Information Commissioner’s Office (ICO).

For further information about how we process your personal data, please visit our website privacy policy.